SNL Play Offs | Terms & Conditions

Please check your tickets upon receipt, as tickets cannot be refunded after they're purchased, unless the event is cancelled or re-scheduled. It is the ticket holder’s responsibility to ascertain the date and time of any re-arranged event.

A valid ticket must be produced to enter the event.

It is against the law to smoke on these premises. Smoking will lead to ejection without a refund. Our policy does not permit the use of electronic smoking substitutes.

The unauthorised use of photographic and recording equipment (whether audio or visual) is prohibited. This includes the use of tablets (i.e. iPads, Galaxy, etc.)

We reserve the right to conduct security searches. We reserve the right to refuse admission to, or eject, the ticket holder if the ticket holder refuses to be searched, or in our reasonable opinion, admission of the holder to the venue might be a risk to the safety of the audience or the holder, or affect the enjoyment of the audience or the running of the event (for example if the holder appears to be under the influence of alcohol or drugs or is acting aggressively or anti-socially or generally making a nuisance). No refunds will be offered to customers in these circumstances.

No food, cans, bottles, alcohol, illegal substances, fireworks, lasers, weapons or offensive items may be brought into the venue. Only food and drink purchased in the venue may be consumed in the venue.

As members of the audience, ticket holders consent to being photographed, filmed and/or sound recorded for broadcast and/or publication, without payment.

Rink Management & Scottish Ice Hockey does not accept responsibility for any loss, injury or damage to persons/property on or around the premises.

WARNING: Ice hockey can be dangerous.

Spectators are warned to keep an eye on the puck(s) at all times as the puck(s) may leave the ice and travel into public areas. Spectators should only access and leave their seats when play is stopped.